Our specialists have more than 15 years experience helping customers to realize contact center projects from planning to implementation. We work with industry leading vendors - Genesys, Alcatel-Lucent, Altitude. We provide the most advanced multimedia contact center solutions which combine the usual voice and digital customer service channels - calls, e-mail, sms, chat, social networks with recent innovations - mobile applications, web co-browsing, web callback, web- call-through, marketing campaigns, etc. Adventus Solutions has experience in contact center software installation, the integration with enterprise IT systems, application adaptation etc.
Adventus Solutions expertise in contact center projects:
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